Terms of service

 

TERMS OF SERVICE

OVERVIEW

Welcome to CleanHauss. The terms “we”, “us” and “our” refer to CleanHauss.

CleanHauss operates this website and online store, including all related information, content, products, and services (collectively, the “Services”). Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products to you.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced herein. If you do not agree to all of the Terms, you may not access the website or use our Services.

1. ELIGIBILITY

By using this site, you confirm that you are at least the age of majority in your country of residence or that you have permission from a parent or legal guardian to use this site.

2. ACCOUNT INFORMATION

You may be required to provide certain information when placing an order, including your name, email address, shipping address, and payment details. You agree that all information you provide is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. PRODUCTS AND DESCRIPTIONS

We make every effort to display product information and images as accurately as possible. However, product colours, packaging, or appearance may vary slightly due to screen settings or manufacturing changes.

We do not guarantee that products will meet individual expectations beyond the description provided on the product page.

All product descriptions and pricing are subject to change at any time without notice.

4. ORDERS AND PAYMENTS

Placing an order constitutes an offer to purchase. CleanHauss reserves the right to accept or reject any order at our discretion.

Payment must be successfully processed before an order is confirmed and shipped. Once an order has been confirmed, we may be unable to cancel or modify it.

In the event of a pricing or listing error, we reserve the right to cancel the order and issue a full refund.

5. SHIPPING AND DELIVERY

Shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by courier services, customs processing, or events outside of our control.

Once an order has been handed over to the courier, the risk of loss passes to the customer.

6. RETURNS AND REFUNDS

Returns and refunds are handled in accordance with our Refund Policy, which forms part of these Terms. Please review our Refund Policy before making a purchase.

7. INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, graphics, and designs, is the property of CleanHauss or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without our prior written permission.

8. THIRD-PARTY SERVICES

Certain features of our Services may rely on third-party tools or platforms, including Shopify and payment processors. We are not responsible for the content, policies, or practices of any third-party services.

9. SHOPIFY DISCLAIMER

Our store is hosted on Shopify Inc. Shopify is not responsible for any aspect of sales transactions between you and CleanHauss.

10. PROHIBITED USE

You agree not to use this website or its content:

  • For any unlawful purpose

  • To violate any applicable laws or regulations

  • To infringe upon intellectual property rights

  • To transmit malicious code or viruses

  • To engage in fraudulent or misleading activity

We reserve the right to terminate access to the Services for any violation of these Terms.

11. DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available” without any warranties of any kind, express or implied, except as required by law.

12. LIMITATION OF LIABILITY

To the fullest extent permitted by law, CleanHauss shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products purchased through the site.

Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws.

13. INDEMNIFICATION

You agree to indemnify and hold harmless CleanHauss from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Services.

14. SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

15. CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Changes will be effective once posted on this page. Continued use of the Services constitutes acceptance of any changes.

16. GOVERNING LAW

These Terms of Service are governed by and construed in accordance with the laws of the Republic of South Africa.

17. CONTACT INFORMATION

Questions about these Terms may be directed to:

CleanHauss
Business Type: Sole Proprietorship
Country: South Africa
Email: bk.amzshop@gmail.com
VAT Number: Not registered for VAT